Good top management: Now I can comunicate the corporate performance to everyone.
Bad top management: Now I can base my decisions on something!
Good middle management: Now I can antecipate problems and manage more efficiently.
Bad middle management: Now I have to work and and get some numbers.
Good workforce: Now they will see that I work a lot!
Bad workforce: Now I'm being supervised and I can´t spend more time on Facebook.
Do you know why? Dashboards improve transparency and supervision. Human beings don't like being controlled and always want to keep information to themselves. That´s life.
Is there a solution? Maybe. Try to show the advantages in dashboard implementation and don´t try to "hide" the disadvantages.
Author: Jorge Caldeira
quinta-feira, 20 de janeiro de 2011
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